Shipping Policy

Order Processing Time

Once you place an order, we begin preparing it for shipment. The standard order processing time is 1–3 business days.

Once your order has been shipped, you will receive an email confirming the shipment and, if available, a tracking number.

Delivery Time

The estimated delivery time is 5–12 business days, depending on the destination country and the selected carrier.

During periods of increased order volume, such as holidays or promotional periods, delivery times may be longer.

Shipping Costs

The shipping cost is displayed during checkout before payment is completed.

When applicable, we may also offer free shipping on selected orders as part of promotional offers.

Shipment Tracking

If a tracking number is available for your order, it will be sent to you by email after your package has been shipped.

Delays

We make every effort to ensure that all orders are delivered on time.

In exceptional circumstances, such as:

• adverse weather conditions,

• carrier delays,

• customs clearance,

• holidays and public holidays,

delivery times may be extended.

Incorrect Delivery Address

The customer is responsible for providing a correct delivery address.

If your order has not yet been shipped, please contact us as soon as possible to update your delivery information.

Once the package has been shipped, changing the delivery address may no longer be possible.

Damaged Package

If your package arrives damaged, please contact our customer service team within 48 hours of receiving the shipment.

Please include photos of the damaged packaging and the product in your message.

Contact

If you have any questions regarding shipping, please contact us:

Email: giladominik12@gmail.com

We aim to respond to all messages as quickly as possible.